1. Acceptance of Terms
By accessing and using ExpatEnergy NL, you accept and agree to be bound by the terms and provisions of these Terms. If you do not agree to these Terms, you should not use our website or services.
2. Description of Service
ExpatEnergy NL ("Service") is an online platform that provides a comparison service for electricity and gas suppliers in the Netherlands, specifically aimed at expats. We act as an independent intermediary, presenting you with offers from various energy providers based on the information you provide. Our service facilitates the initial comparison and, if you choose, the switching process. We are not an energy supplier, nor do we sell energy directly.
2.1. Commission-Based Model (Transparency)
ExpatEnergy NL is a free-to-use service for consumers. We receive a commission from energy suppliers when a user successfully switches providers through our platform. This commission does not affect the prices displayed to you in the comparison tool, nor does it influence our ranking algorithms or recommendations, which are based on objective criteria (e.g., price, contract terms, customer ratings).
3. User Obligations
As a user of ExpatEnergy NL, you agree to:
- Provide accurate, current, and complete information when using our comparison tool or contacting us.
- Use our service for lawful purposes only and in accordance with these Terms.
- Be responsible for checking the final terms and conditions of any energy contract you enter into with a third-party supplier.
- Not to misuse our website by knowingly introducing viruses, trojans, worms, or other material that is malicious or technologically harmful.
4. Disclaimer of Warranties and Limitation of Liability
4.1. Information Accuracy
While we strive to provide accurate and up-to-date information, ExpatEnergy NL relies on data provided by energy suppliers and third-party partners (e.g., Daisycon). We do not guarantee the absolute accuracy, completeness, or timeliness of the energy prices, contract details, or other information displayed on our website. Prices and offers can change rapidly.
4.2. No Financial or Legal Advice
The information provided on ExpatEnergy NL is for general informational and comparison purposes only. It does not constitute financial, legal, or professional advice. You should seek independent advice before making any decisions related to your energy contracts.
4.3. Third-Party Contracts
Any energy contract you enter into with an energy supplier is a direct agreement between you and that supplier. ExpatEnergy NL is not a party to such contracts and bears no responsibility or liability for their terms, performance, or any disputes arising from them. We are not responsible for the accuracy of pricing, discounts, or terms once you navigate away from our site to a supplier's site, as these may change at the supplier's discretion.
4.4. Service Availability
We do not guarantee that our website or services will always be available, uninterrupted, or error-free. We reserve the right to suspend or withdraw access to our service without notice.
4.5. Limitation of Liability
To the fullest extent permitted by law, ExpatEnergy NL (including its directors, employees, or agents) shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
5. Intellectual Property
All content on ExpatEnergy NL, including text, graphics, logos, images, and software, is the property of ExpatEnergy NL or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
6. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by ExpatEnergy NL. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
7. Termination
We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
8. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Us
If you have any questions about these Terms, please contact us:
Email: info@expatenergy.nl
Telephone: +31 20 123 4567